STRIPE POINT OF SALE SOLUTION
Turkois leverages VanillaPOS, its turnkey Point of Sale solution, to empower Furniture Mall sales representatives through a flexible, Stripe-powered handheld sales system.
OVERVIEW
Furniture Mall partnered with Turkois to modernize its in-store sales technology, transitioning from a legacy point-of-sale system to a fully customized, handheld, Stripe-integrated sales experience built on VanillaPOS, Turkois’ turnkey POS solution.
After reaching out to Stripe about switching payment processors, Furniture Mall learned they would need a software partner to support a custom implementation - Stripe recommended Turkois. From there, the collaboration focused on creating a flexible POS system that empowers sales representatives across multiple locations to serve customers anywhere on the showroom floor.
The result is a solution that enhances efficiency, supports Furniture Mall’s open retail layout, and aligns directly with their mission to make furniture shopping fun, customer-focused, and frustration-free.
THE CHALLENGE
Furniture Mall sought to move away from traditional payment processors and adopt Stripe for its flexibility and reliability. However, Stripe requires software partners for custom POS implementations.
The retailer needed:
Reliable, best-in-class hardware
A custom-branded sales application
Direct integration with existing Stripe accounts
Support for multiple store locations
A system aligned with their open-floor, high-touch retail model
Their existing system was increasingly unreliable, and they needed a future-proof platform that matched both their operational needs and their customer-experience standards.
Turkois designed and deployed a fully custom POS experience built on VanillaPOS, featuring handheld, Stripe-powered sales terminals deployed on S700 devices that allow sales representatives to assist customers anywhere on the showroom floor. The solution includes deep Stripe integration, aligning seamlessly with the client’s existing accounts to ensure fast, reliable transactions while providing the ability to toggle updates for quick issue mitigation. In addition, the system delivers enhanced checkout functionality, including digital and physical receipts, CRM and marketing opt-in options, gift card compatibility through their existing provider, and support for manual sales, tips, and both partial and full refunds. Altogether, this modernized solution combines robust hardware with a flexible, branded interface designed to streamline staff workflows and elevate the customer experience.
THE SOLUTION
“Turkois was one of the partners Stripe recommended. From there, THEIR TEAM wAS involved every step of the way. It was easy, but it still felt custom - we were able to ask for everything we needed.”
Jessica Bundy, Furniture Mall
RESULTS
AND
OUTCOMES
RESULTS AND OUTCOMES
The new point of sale solution was successfully delivered and launched via S700 readers to the Furniture Mall sales representative team.
Deployment of a customized, modern handheld POS system
Seamless integration with existing Stripe accounts
Support for multi-location operations
CRM opt-in, receipt flexibility, and gift card integration
Robust support for manual sales, refunds, and tips
Exceptional collaboration and communication throughout development