PRIVACY POLICY

Last Updated: November 24th, 2025

This Privacy Policy describes how we collect, use, and protect information when you visit our website (the “Site”). By using the Site, you consent to the data practices described in this policy.

1. Information We Collect

We may collect the following types of information when you interact with our Site:

a. Personal Information
Information you voluntarily provide, such as your name, email address, phone number, or other contact details - for example, when completing a form, subscribing to a newsletter, or requesting information.

b. Usage Data
Information about how you interact with the Site, including pages visited, clicks, time spent, browser type, device information, IP address, and referral source.

c. Cookies and Tracking Technologies
We use cookies, pixels, tags, and similar technologies to track activity on the Site and personalize your experience.

2. Tools & Third-Party Services We Use

We use analytics, tracking, and marketing tools to help us understand usage patterns and improve our services.

Google Analytics

We use Google Analytics to collect information about how visitors use the Site. Google may use the data it collects to personalize ads within its network. Learn more: https://policies.google.com/technologies/partner-sites

Google Tag Manager

Google Tag Manager is used to manage website tags and tracking scripts. It may collect limited aggregated data about tag firing.

Hotjar

We use Hotjar to analyze user behavior through heatmaps, session recordings, and feedback tools. Hotjar collects anonymized and pseudonymized data. Learn more: https://www.hotjar.com/legal/policies/privacy/

HubSpot

We use HubSpot for marketing automation, CRM, email communications, and website analytics. HubSpot may collect personal and usage data when you interact with forms, emails, and Site content. Learn more: https://legal.hubspot.com/privacy-policy

3. How We Use Your Information

We use collected information for purposes including:

  • Providing and maintaining the Site

  • Improving website performance, user experience, and content

  • Understanding usage and visitor behavior

  • Personalizing content and communications

  • Delivering targeted advertising and remarketing

  • Communicating with you regarding services, updates, and promotions

  • Managing subscriptions and responding to inquiries

  • Ensuring security, preventing fraud, and complying with legal obligations

4. Advertising & Remarketing

We may use third-party remarketing tools (such as Google Ads, HubSpot Ads tools, and social media advertising platforms) to display ads based on your browsing behavior.

These partners may use cookies or similar technologies to show relevant ads across websites.

You can opt out of personalized advertising here:
Google Ads: https://www.google.com/settings/ads
NAI Opt-Out: https://optout.networkadvertising.org/

5. Cookies

You may set your browser to refuse cookies or alert you when cookies are being sent. Some features of the Site may not function properly if cookies are disabled.

6. Data Sharing & Disclosure

We may share information with:

  • Service providers supporting website functionality, analytics, or marketing

  • Advertising partners for remarketing or targeted advertising

  • Legal authorities when required by law or to protect our rights

We do not sell personal information.

7. Data Retention

We retain personal and usage data for as long as necessary to fulfill business purposes, comply with legal obligations, and resolve disputes.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect information. However, no online transmission or storage is completely secure.

9. Your Rights

Depending on your jurisdiction, you may have rights including:

  • Access to your personal data

  • Correction or deletion of personal data

  • Opt-out of marketing communications

  • Restrict or object to certain data processing

  • Data portability

To exercise these rights, contact us at the email below.

10. International Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States or other locations with different data protection laws.

11. Links to Third-Party Websites

Our Site may contain links to external websites. We are not responsible for their content or privacy practices.

12. Children’s Privacy

We do not knowingly collect personal information from children under 13. If we learn that such data has been collected, we will delete it promptly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact:

Turkois Design LLC
info@turkoisdesign.com
169 Mamaroneck Avenue White Plains, NY 10601